• Once the application has started, card fees are non-refundable.
• We can advise on card processing and delivery time as per Nadra Terms and Conditions, but we are not responsible if they take longer. The time mentioned on their website is the minimum time it takes to process the application, though it may take longer.
• Processing time applies after fingerprints have been submitted.
• Basic supporting documents specified by NADRA must be submitted. However, in some cases, more documentation is required, and the client is responsible for providing that.
• If any documents are missing or unclear, it may result in delays in the processing of the application. Clients must ensure all paperwork is complete before submission.
• We are not responsible for the deferral or rejection of the application, especially if incorrect information or insufficient documents are provided.
• This is a Pakistani service operating from Pakistan. It’s not at par with British services, and customers should expect variations in response times and communication standards.
• Nadra Hub does not guarantee a specific outcome for any application, as decisions are solely made by NADRA authorities in Pakistan.
• Nadra Terms and Conditions include checking your (and your family’s) record in their database. NADRA may sometimes require additional documents for verification, and the process may be paused until these are provided.
• We are not responsible for any travel arrangements made before obtaining your card, nor for any financial losses incurred due to delays in the application process.
• In the event of unforeseen circumstances such as strikes, political instability, or holidays in Pakistan, there may be further delays in processing applications. Clients must remain patient during such events.
• By using our services, you agree to abide by all terms set forth by NADRA and accept that Nadra Hub acts as a facilitator in the process, not as the decision-maker.

Our Privacy Nadra Terms and Conditions:

Nadra Hub UK uses customers’ personal data while informing them of their privacy rights and how the law protects them. This ensures that customers understand how we collect, use, and protect their personal information, ensuring they feel comfortable sharing personal details.

• We collect only the information necessary for processing your application, such as personal identification details, contact information, and relevant documents.
• All customer data is stored securely, and only authorized personnel have access to it. We take all necessary measures to ensure the data is protected from unauthorized access, breaches, or misuse.
• We do not share customer information with third parties, except as required by law or NADRA for the purpose of processing your application.
• Customers have the right to request access to their personal data held by Nadra Hub at any time and may ask for corrections or deletions where applicable.

Our Promise:

At Nadra Hub UK, we promise to protect our customers’ data and use it only for its intended purpose. Our customers’ privacy is very important to us, and we will never take any actions that would jeopardize their safety.

• We ensure all customers that we strictly adhere to data protection laws, and any information gathered during the service will always be handled with confidentiality.
• Our team is committed to following the highest standards in data privacy, and we continuously update our policies to align with UK and global regulations.
• We value the trust that customers place in us and guarantee that we will never misuse or sell their personal information.
• Nadra Hub UK aims to provide transparency in how we handle data. Customers will always be informed if there are any changes in our privacy policies.